Customer Services

Our Customer Service team is here to help you with any questions you might have and offer assistance. Please feel free to contact us on 020 3191 8322 (8am - 4pm, Monday - Friday) or contact us online from Monday to Friday.

Account

Your Vetsend Account
Change Account Details
Newsletter

Ordering

Placing an Order
Cancelling an Order
Browse Articles

Delivery

Delivery
Tracking a Delivery
Delivery Charges
Delivery Times

Payment

Payment Methods
Payment Confirmation
Payment Issues
Buckaroo

Returns & Refunds

30 Day Money Back Guarantee
Free Returns
Incorrect Delivery

Contact Us

Contact Vetsend
Veterinary Advice

Secure Online Shopping

Secure Pages
Trustpilot

Terms & Conditions

General Terms & Conditions
Privacy Policy
Cookie Statement
Discount Codes

Vetsend uses cookies which enables us to help you in a better and more personal way. These cookies allow us and external parties to follow your internet behaviour. Furthermore, this enables us to show you personalised advertisements, a better functioning website and creates the opportunity for you to share information on social media. By continuing on our website, you will agree to these terms. Read more Close