Contact Us

Contact Us

If you have a general query please try searching our help section to find the answer. If you cannot find the answer to your question, please complete the online form below to send a message to our Customer Service team.

Please provide your order number (if applicable) so that our Customer Service team can answer your questions efficiently.
You can find your order number in the confirmation email or on your account.


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8am to 4pm (Monday - Friday)

Company Information

Onlinepets B.V.
Emmerblok 1
4751 XE Oud Gastel
the Netherlands
Tel: 0044 (0) 33 0818 0862
Registered in: the Netherlands
Registration Number: 50209981
VAT Number: GB 231 3058 50