Service & Support

On weekdays, you can contact our customer service via email and WhatsApp until 16:00 for answers to your questions regarding product information, ordering, payment and shipping. If you wish to cancel or return your order, our customer service team is also happy to assist you. Many questions can be answered quickly by checking your account. Still need help? Our customer service team will gladly support you further.

To contact our customer service team:

Whatsapp

0031 850871821

E-mail

customer-service@vetsend.co.uk

You can contact our veterinarian during workdays for elaborate product information, general advice or information about ailments. Please contact our veterinarian via WhatsApp (0031 850871821) or via email: veterinarian@vetsend.co.uk.

* Different delivery times apply around public holidays. No orders will be processed or delivered on these days.

Please bear in mind that unpredictable delivery delays may occur at the transport companies around the holidays due to busy times.